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Open your account with privacy clarity

When you open an account, our Privacy Policy explains how Classic Blackjack activity, Pyramid King sessions, wallet records for Touch 'n Go, GrabPay, Boost dan FPX, and support…

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CONTACT PATHS

Check your privacy contact choices

Your privacy request should reach the team that can check your account safely.

Live chat Use live chat for quick privacy questions about cookie choices, recent login alerts, or…
Email request Email suits requests to correct account details, ask for a data copy, or question…
Wallet query For payment privacy questions, share the transaction time, payment method, and reference shown by…
ACCOUNT CARE

Browse how your data is handled

We write this policy around the data flows we run each day: account access, payment checks, game history, device security, service conversations, and legal record keeping.

Account setup

During registration, we collect details needed to create your profile, send account alerts, and reduce duplicate sign-ups.

Cookie controls

Cookies help keep your session active, remember language choices, and flag unusual login attempts.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX records are used to reconcile deposits, verify withdrawals, and handle disputes.

Security checks

We log device type, IP signals, failed login attempts, and session changes to protect your account.

Retention periods

Records are kept for as long as needed for account service, payment tracing, security checks, dispute handling, and legal duties.

Change requests

You can ask us to correct details, check data held on your account, or close access where allowed.

See answers about your privacy

These answers explain the common privacy questions we receive from Malaysia account holders. They focus on what data is collected, why it is used, how payment records are handled, and how you can contact us. If your request involves eligibility or access, our reply will reflect local law and whether service is available where local law permits.

It covers registration details, contact data, login records, device signals, payment references, game history, service messages, and security checks linked to your account. We use these records for account operation, safety, payment tracing, and legal duties.

We collect payment references so deposits and withdrawals can be matched to your account, checked for errors, and traced during disputes. For Touch 'n Go, GrabPay, Boost dan FPX, we store practical transaction data, not unnecessary wallet content.

Yes. Contact us through chat or email and tell us which detail needs correction. We may ask you to confirm your identity before changing contact details, wallet links, or other data that affects account access.

Cookies keep your session active, help remember basic preferences, and support security checks during login. You can adjust browser settings, but some account pages may not work properly if essential cookies are blocked.

We share limited data only when needed for payment processing, account security, hosting, service tools, dispute checks, or legal requests. Each sharing purpose must relate to operating your account or meeting a valid duty.

Retention depends on the record type and purpose. Payment logs, dispute files, security alerts, and legal records may be kept longer than simple preference data. When storage is no longer needed, records are deleted or anonymised.

Use live chat for a quick question or email us for correction, access, or deletion requests. Include your account name and contact number, then wait for identity checks before we act on sensitive data.